Designing a Metaverse Community Experience

Exploring spiritual belonging in immersive virtual spaces

🔍 Context In collaboration with a regional ELCA office and a design agency specializing in virtual reality, this project explored how young adults (ages 18–30) seek spiritual connection beyond traditional religious spaces. We used a human-centered design sprint process to understand this demographic’s values, needs, and pain points around community and spirituality—and to co-create a virtual reality (VR) prototype of a faith-inspired, interest-based digital environment. The initiative combined discovery research, ideation, and iterative VR prototyping to test how new expressions of spiritual community might emerge in the metaverse.

Client

ELCA CWO and NTNL synod

Services

UX Research & Persona Development Prototype Testing & Analysis Strategic Insight Translation Cross-functional Collaboration Concept Validation & Feedback Synthesis

Tools

Miro (ideation sprint, journey mapping) Figma (prototype walkthroughs) Google Forms/Sheets (feedback collection) Zoom (remote testing sessions)

Date

January-September 2024

✨ My Role - Led user research with 13 participants across 5 personas, shaping interview screeners and questions - Synthesized insights on spiritual disconnection, mistrust of institutions, and new patterns of belonging - Supported prototype testing of multiple Solace VR environment versions with targeted personas - Collaborated across partners, including VR designers and regional church leaders, to bring user voices into decision-making

💡 Impact - 50+ participants screened, 13 interviewed in-depth - Uncovered key themes: spiritual trauma, preference for flexible & authentic spaces, online-first discovery - Design sprint reframed the challenge: "How might we create a space for people to explore spirituality through their own passions?" - Insights directly informed prototype iterations with enhanced onboarding, safety, and customization options